Privacy Policy

Privacy Policy

Effective Date: September 23, 2025

Carroll Injury Law, PLLC (“we,” “us,” or “our”) is committed to safeguarding your privacy and complying with all applicable laws, including Florida privacy, advertising, and consumer protection standards. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website carrollinjury.com, (the “Website”), submit a case evaluation form, or communicate with us by phone, text, or email.

By using this Website or providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that can identify you, including:

  • Name
  • Contact details (phone number, email address, mailing address)
  • Information provided through our case evaluation form (e.g., details about your legal matter or injury)
  • Any additional information you voluntarily provide when contacting our firm

This information is used solely to respond to your inquiries, provide legal services, and maintain communication with you.

Non-Personal & Technical Information

We may collect information that does not directly identify you, such as:

  • Browser type, device type, and operating system
  • IP address and geolocation data
  • Pages visited, time spent, and referring URLs
  • Date and time of your visit
  • Internet service provider name

This data helps us improve user experience, website functionality, and security.

Automatically Collected Information

We may use cookies, analytics, and similar technologies to collect data about your interaction with our Website. You may disable cookies in your browser settings, but doing so may affect certain features of the Website.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you fill out a form, call, email, or otherwise contact our firm.
  • Automatically: Through cookies, web beacons, analytics tools, and log files.
  • From third parties: Such as analytics providers, advertising platforms, or referral partners, in compliance with applicable laws.

3. How We Use Your Information

We may use your information to:

  • Respond to your inquiries and provide legal services.
  • Evaluate your case if you submit a case evaluation form.
  • Communicate with you via text, email, or phone (with your consent).
  • Improve our Website, services, and client experience.
  • Send legal updates, newsletters, or marketing communications (if you opt in).
  • Comply with legal and ethical obligations, including recordkeeping and Florida Bar requirements.
  • Protect our firm’s rights, property, or safety and that of our clients or others.

We will not sell, rent, or trade your personal information for commercial purposes.

4. Text Message Communications

If you provide your mobile number and submit a case evaluation form, you consent to receive text messages from “Carroll Injury Law, PLLC” about your inquiry, case updates, appointments, or relevant firm news.

Consent & Frequency:

  • By submitting your number, you agree to receive texts from us.
  • Message frequency varies by inquiry or case status.

Opt-Out:

  • You may opt out at any time by contacting the following email address and including “STOP” in the subject line: patrick@carrollinjury.com.

Costs:

  • Standard message and data rates may apply, depending on your carrier.

No Attorney-Client Relationship:

  • Texting alone does not create an attorney-client relationship. An attorney-client relationship is only established upon a written agreement.

5. How We Share Information

Access to personal data is limited to authorized employees and service providers who require it to perform necessary business functions.
We may share limited data with:

  • Trusted vendors providing technology, security, or marketing support.
  • Legal or regulatory authorities if required by law or court order.

We do not sell, lease, or share your information with third parties for their independent marketing purposes.

6. Data Security

We employ reasonable physical, electronic, and administrative safeguards to protect your data. However, no online system is completely secure. By using our Website, you acknowledge that the transmission of information over the internet carries inherent risks.

If you believe your data has been compromised, please contact us immediately at patrick@carrollinjury.com.

7. Third-Party Services & Links

Our Website may link to external websites or services (e.g., Google Maps, contact forms, analytics tools). We are not responsible for their privacy practices. Please review the privacy policies of any external sites you visit.

8. Client Confidentiality

Information shared in connection with a potential case evaluation may be considered confidential; however, submitting information via the Website does not establish an attorney-client relationship. A formal written agreement must be executed for representation to begin.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe a child has submitted data, please contact us so it can be removed.

10. Your Choices & Rights

You may opt out of any future marketing communications from us at any time. You also have the right to:

  • See what data we have about you (if any)
  • Correct or update any data we have about you
  • Request that we delete any data we have about you
  • Opt out of future marketing communications

To exercise these rights, please contact us via our contact form. 

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact:

Carroll Injury Law, PLLC
Email: patrick@carrollinjury.com
Website: carrollinjury.com
Phone: 754.345.4583